Software Magazine Buyers Guide - I Listing of Enterprise Software and Services

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ITIL v3 Core Practice Book 4: Service Operation Expert Podcast by SearchCIO.com

August 01, 2008 - Download our ITIL v3 Expert Podcasts for an overview of the new version and details on the new content in each of its five books.

ITIL v3 Core Practice Book 5: Continual Service Improvement Expert Podcast by SearchCIO.com

August 01, 2008 - Download our ITIL v3 Expert Podcasts for an overview of the new version and details on the new content in each of its five books.

ITIL: An Indispensable Guide by matrix42

June 01, 2008 - matrix42’s Empirum allows the complete and centralized administration of all PCs, servers, configurations and software assets for both Windows and Linux environments.

ITIL® v3: What It Is and Why You Should Care by Global Knowledge

October 01, 2008 - This paper explains ITIL by describing its benefits, where it comes from, why you need to know about it, which types of IT organization can benefit from using it, and how to get started.

ITSM: It’s About Managing Change by Hewlett-Packard Company

December 01, 2008 - This white paper describes critical steps IT executives must take to prepare for change and manage an ITSM implementation to maximize its value and ensure that it achieves the full transformational effect it is capable of delivering.

It’s All about the Salesperson: Taking Advantage of Web 2.0 by Oracle Corporation

September 01, 2008 - This paper examines the challenges salespeople face, the growing Web 2.0 trend in the enterprise, and the drivers for a new breed of social applications that complement traditional CRM systems to help sales users close more deals quickly.

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