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Buyer's Guide
TechExcel, Inc.

Overview: TechExcel unifies the enterprise by bridging the gap between product development and service / support. This end-to-end environment empowers companies to optimize the relationship between these important organizations without sacrificing autonomy or business processes and provides a collaborative environment that significantly saves time and resources. TechExcel offers the following solutions:

DevTrack - defect-tracking software for software development teams. In addition to bug tracking, DevTrack can also be used for project tracking.

CustomerWise (formerly TechExcel CRM) - CRM suite that includes marketing automation, customer management, sales force automation, and customer support.

ServiceWise (formerly HelpDesk) - help desk software with advanced workflow features for IT help desk and service desk management.

DevTest - test planning and team management software to help QA get tight control of testing process. Enables teams to create and manage complex release and test cycles, execute test coverage, and submit defects to development.

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