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Overview: Global Knowledge is the worldwide leader in IT & Business training. We deliver via training centers, private facilities, and the Internet, enabling our customers to choose when, where, and how they want to receive training programs and learning...
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10 ASP.NET Tips To Increase Productivity and Simplify Maintenance by Global Knowledge
May 13, 2009 - The more you know about built-in functionality in the .NET framework and ASP.NET, the less code you have to write, which ultimately makes your applications more maintainable. This white paper outlines several different tips to enhance developer productivity and reduce the amount of code that needs to be written in many cases.
10 Red Hat® Linux™ Tips and Tricks by Global Knowledge
December 2008 - Global Knowledge and Red Hat have assembled 10 Tips and Tricks from Red Hat Certified Engineers® (RHCEs) to give you a quick reference guide to help you navigate Red Hat® Linux™ systems.
10 Security Concerns for Cloud Computing by Global Knowledge
March 17, 2010 - Read this paper to learn the many benefits of cloud computing as well as the 10 security concerns that need to be addressed when considering moving critical applications and sensitive data to public and shared cloud environments.
7 Things Every System Administrator Should Know about OpenSSH by Global Knowledge
December 2008 - This paper will focus on the OpenSSH implementation, which was initially developed as part of the OpenBSD project and is installed by default on most modern BSD and Linux-based operating systems, including Red Hat Enterprise Linux and Fedora.
Assessing Your Organization's Readiness for Windows 7 by Global Knowledge
February 24, 2010 - There has been great interest in the subject of Windows 7 in recent months, perhaps most strongly from organizations that passed over Windows Vista and are looking at a migration from Windows XP.
Business Service Management: What It Is and Why You Should Care by Global Knowledge
December 2008 - The purpose of this business training white paper is to explain what BSM is and what it isn't and it will also describe BSM benefits.
CCNA Wireless Certification by Global Knowledge
December 2008 - This paper will describe the growing need for CCNA Wireless certification, what the CCNA Wireless certification is, its benefits, and what pre-requisites, exams, and training are required to get certified.
Choosing The Right Analyzer For Your WLAN by Global Knowledge
July 27, 2009 - WLAN analyzer are software applications that capture 802.11 frames and use them for analysis. This white paper covers how WLAN analyzers work, how WLAN analyzers may be used to gauge performance, and which WLAN analyzer product is best for common tasks.
Cisco Data Center Ethernet by Global Knowledge
July 15, 2010 - This white paper will provide an overview of some of Cisco’s data center platforms and their virtualization aware features; specifically the Nexus product line of switches (1000V, 2000, 5000, 7000) and the Cisco Unified Computing System (UCS).
Cisco Security Troubleshooting: Part I-- Connectivity Through ASA or PIX Firewalls by Global Knowledge
May 01, 2009 - This white paper is the first in a three-part series, each of which examines the challenge of implementing network security on equipment from Cisco Systems while maintaining the connectivity requirements of the
business or enterprise.
Cisco Unified Communications: Unifying Communications Infrastructure by Global Knowledge
December 2008 - Cisco's unified communications vision combines individual systems with different communications capabilities into a cohesive, powerful communications ecosystem that allows a business to revolutionize itself overnight.
Eleven Myths about 802.11 Wi-Fi Networks by Global Knowledge
December 2008 - In this paper examine 11 such myths and explore ways to use correct information about wireless LANs to make your networks scalable, secure and satisfying to your users.
Enterprise Analysis: An Introduction to Evaluating Your Organization by Global Knowledge
August 26, 2010 - Enterprise analysis by a Business Analyst (BA) is a method used to identify and define why an organizational change is needed. Read this whitepaper to learn the importance of this process to an organization.
Exchange Server 2010: What's New and What's Changed? by Global Knowledge
August 27, 2009 - In this white paper, we will look at some of the key changes that will be revealed with the new version of Exchange and how these changes will impact the messaging environment.
Fibre Channel Essentials by Global Knowledge
January 25, 2010 - The protocol utilized to transport data between servers and storage for High Performance Computing (HPC) and to define a Storage Area Network (SAN) is Fibre Channel(FC). Fibre Channel is an "invisible" protocol, because it is only known to the technicians that implement it and keep it working. This paper will provide an overview of this technology.
Five Things About Exchange Server 2007 You Might Not Know by Global Knowledge
July 27, 2009 - There is a well-spring of features and capabilities of Microsoft's Exchange Server 2007 messaging platform. The longer you use it, the more treasures you can pull up from the deep. In this paper, we'll look at and discuss five things you probably don't know about Exchange Server 2007.
How to "MAP" Your Infrastructure for Windows 7 and Server 2008 by Global Knowledge
November 05, 2009 - The Microsoft Assessment and Planning (MAP) Toolkit is a powerful inventory, assessment, and reporting tool that can securely inventory small or large IT environments without requiring the installation of any agent software. This paper explains how to utilize it to "map" your infrastructure for Windows 7 and Server 2008.
How Vulnerable Are Your Cisco IOS Routers? by Global Knowledge
May 13, 2009 - It may be surprising to some that Cisco routers run many services that could create vulnerabilities. This paper is meant to be a vehicle for discussion regarding the security of Cisco routers. Additionally, some best practices for securing your Cisco routers are defined.
Implementing ITIL Using the PMBOK Guide in Four Repeatable Steps by Global Knowledge
January 2006 - This white paper provides an overview of the PMBOK® and the key process areas and functions within the IT Infrastructure Library.
Inside SQL Server 2008: Exploring High Availability and Scalability Enhancements by Global Knowledge
May 01, 2009 - Microsoft is targeting close to zero downtime with SQL 2008 with availability and recovery features that only used to be available via third-party solutions. This white paper discusses the evolution of High-availability from SQL 2005 to SQL 2008, and the tools available to minimize downtime in the Enterprise.
Integrating CUCM 6.X and Active Directory (AD) by Global Knowledge
February 24, 2010 - Although Active Directory (AD) and Cisco Unified Communications Manager (CUCM) are very diverse systems owned by two completely separate companies, the use of AD for management of users in a CUCM system is a common consideration. Read this whitepaper to learn more.
Introduction to Requirements - The Critical Details That Make or Break a Project by Global Knowledge
December 2008 - This whitepaper will discuss the various kinds of information technology requirements, their importance, the different requirement types, the concept of requirements engineering and the process for gathering requirements.
Managing SharePoint in an Enterprise Environment by Global Knowledge
October 2008 - Microsoft Office SharePoint Server 2007 and other SharePoint technologies are excellent tools for a modern, web-based office environment. This white paper gives pointers on managing them.
Microsoft Exchange Server 2007: Performance on VMware vSphere™ 4 by Global Knowledge
September 21, 2009 - Increased adoption of VMware infrastructure and continued performance advances in hardware and software have driven the virtualization of Microsoft Exchange. This paper will detail experiments that demonstrate the efficient performance and scalability of Exchange when running inside a virtual machine on a VMware vSphere™ 4 environment.
Microsoft System Center Configuration Manager 2007 SP2, R2, R3 by Global Knowledge
July 27, 2010 - The fourth edition of Microsoft’s System Management Server was released in August, 2007 with a new name, System Center Configuration Manager, making it part of the System Center brand. This paper will go through the components of each variety of this product to clear up any confusion around this valuable piece of management software.
MPLS: What Is It? What Can It Do for Me? by Global Knowledge
January 23, 2009 - MPLS is a foundational technology that allows service providers and enterprise architects to offer state-of-the art networking to their customers.
Network Training: August 2010 - March 2011 by Global Knowledge
August 26, 2010 - In this introductory course, you will learn the basics of computer hardware, software, networking, troubleshooting, and emerging technologies. You will learn about configuring operating systems, file and folder management, networks and network configuration, and the role of the OSI model in networking and troubleshooting.
Overcoming IP Telephony Performance Issues in a Converged Network by Global Knowledge
August 27, 2009 - In this white paper, we are going to discuss the application of QoS to networks with media flows installed within them, such as voice and video. We'll see that it is very unnatural for voice to even exist on a data network, because it was never designed to do so.
Overview of IT Service Management Using the IT Infrastructure Library (ITIL) by Global Knowledge
May 12, 2010 - Most information technology managers have heard of the term IT Infrastructure Library, or ITIL®. The purpose of this paper is to introduce managers with an interest in information technology to the ITIL. You will become familiar with ITIL processes and understand where ITIL fits within your organization.
Planning Media Resources for Your VoIP Environment by Global Knowledge
January 25, 2010 - Media resources are software- or hardware-based components that perform processing on two or more connected media streams. Media Resource design is an important component of overall IP Telephony implementations and care must be taken to ensure that resources are available at the right locations for maximum link efficiency.
Preparing for Tomorrow's Threat Today: What We Can Learn from the History of Malware and Defenses by Global Knowledge
March 13, 2009 - Yesterday's virus is today's custom malware, while denial of service attacks has been replaced with botnets. This paper examines the history of attacks of malware and the defenses needed to counter these attacks.
Qos: What Is It? Why Do We Need It? by Global Knowledge
December 2008 - QoS can be used in converged networks to provide voice packets priority access to resources, or it can be used to differentiate data packets from different application stream and provide access to resources according to policy.
Running Microsoft® Office SharePoint Server 2007 on VMware® Infrastructure by Global Knowledge
December 08, 2009 - Microsoft Office SharePoint Server (MOSS) 2007 is one of Microsoft's fastest growing server products. In this document, we describe the implementation and best practices for virtualizing a typical medium-sized MOSS 2007 intranet farm deployment.
Securing Layer 2 by Global Knowledge
February 12, 2010 - For many years network administrators have expected security breaches to come from outside an organization or at the upper layers of the OSI model. This paper will focus on securing layer 2 switching at the access layer through port security and preventing denial of service (DoS) attacks at layer 2.
Smartphones Explained by Global Knowledge
January 25, 2010 - This paper focuses on the smartphone and why it has become the mobile user's preference for accessing mobile networks and the benefits that can be achieved by using them.
SQL Server 2008: What to Expect by Global Knowledge
December 2008 - Microsoft SQL Server 2008 has many great new features that will allow you to develop higher performing, more scalable next-generation applications using more than just relational data.
Switching Essentials: An Introduction to Network Switching by Global Knowledge
October 2008 - In this white paper, we will address the basics of this Layer 2 technology and help you get your network switch up and running. For our examples, we will use Cisco's 2950 switch.
The Business Case: Information for Project Portfolio Decision Makers by Global Knowledge
May 25, 2010 - Increasing numbers of enterprises are incorporating project portfolio management in their strategic planning. And just as individuals use financial reports and analyses to consider various investment options, the enterprise uses an analysis called the Business Case to evaluate various project proposals for inclusion in the project portfolio.
The New Microsoft IT Pro Certifications and Exams by Global Knowledge
December 2008 - The MCITP assures that anyone possessing Microsoft certification has a breadth of knowledge on various products and is concerned with the network architecture and design.
The Value of Virtualization by Global Knowledge
February 10, 2009 - Virtualization offers multiple ways to save money including hardware purchase, power and cooling costs over time and staff time needed when providing a test and analysis environment to name a few.
Three Easy Ways to Achieve and Understand WAN Acceleration with TCP Applications by Global Knowledge
February 12, 2010 - Software developers write code to power applications that drive today's businesses. Whether you are looking at ubiquitous applications such as Microsoft Word or your own in-house software, chances are that they are not very WAN-friendly. The focus of this paper is to highlight the TCP protocol's shortcomings for WAN transmission purposes.
Top 10 Most Overlooked Causes of Trouble in a Cisco Network by Global Knowledge
November 05, 2009 - This white paper is a guide to the top ten causes of trouble in a Cisco network and how to address them, but is not intended to be a troubleshooting guide.
Troubleshooting Made Easy In Linux by Global Knowledge
May 01, 2009 - Troubleshooting is a necessary evil. Where does one start when the operating system does not start, the application does not load or run correctly, the network hangs or a network service does not listen or perform? Linux is noted for being rock solid, stable, and easy to manage but not as user friendly.
Understanding Data Centers and Cloud Computing by Global Knowledge
March 01, 2010 - While some larger organizations continue to manage internal data center, many business managers are able to increase service levels, cover more users, and lower response times by outsourcing their out-dated server farms to third-party data centers and cloud computing providers. This white paper will define data centers and explore cloud networking.
Unified Messaging and Unified Communications by Global Knowledge
February 10, 2009 - This paper explains various ways unified communications solutions have proven their ability to help organizations solve various problems like, enabling them to transform their business, streamline business processes and reduce costs.
Uptime and the Value of Clustering for Linux Servers by Global Knowledge
August 09, 2010 - This white paper explores the need for uptime, explains the three components that contribute to uptime, reviews some of the problems with existing enterprise server management, provides a clear definition of clustering, and finally gives an honest explanation of what it can and can’t offer your organization.
User's Guide to Office 2007 - No Need to Wait, Deploy It Now by Global Knowledge
December 2008 - It seems we're always dragged kicking and screaming into the newest operating system, programs, or hardware systems. Office 2007 is quite an initial adjustment yet it is one the most functional products from Microsoft in a while.
Using Microsoft's Free Tools To Image and Deploy Windows 7 by Global Knowledge
August 26, 2010 - Microsoft provides freely available and quite powerful tools that can help you image and deploy Windows 7. This white paper explores those components and their processes used during these deployments.
Virtualization Overview by Global Knowledge
October 2008 - This paper explains an approach to virtualization software that relies on the host operating system to provide the service to talk directly to the underlying hardware.
Virtualizing a Windows Active Directory Domain Infrastructure by Global Knowledge
October 09, 2009 - This white paper focuses on best practices for implementing an enterprise Active Directory infrastructure using virtualization technology. We will discuss how to perform a full migration of your physical AD infrastructure to a virtualized environment.
Voice over Internet Protocol (VoIP) Phone Hardening-- Part I by Global Knowledge
May 01, 2009 - This paper presumes that your enterprise already has a data network security policy in place. It examines the many different settings that are available to help secure the Cisco IP Phones from potential hacker attacks, and it looks at a selection of Cisco secure infrastructure technologies that are especially useful for protecting voice systems.
What Is Formal Project Management and Who Needs It? by Global Knowledge
August 27, 2009 - This white paper will answer the question of whether or not these standards are necessary in project management by exploring what can happen in the absence of these regulations.
Why Install IPv6 instead Of IPv4? by Global Knowledge
January 23, 2009 - IPv6 satisfies the increasingly complex requirements of hierarchical addressing that IPv4 does not provide.
Windows 7 and AppLocker by Global Knowledge
January 25, 2010 - Organizations want to run the apps they want, and not run the apps they don't want. One of the tools Microsoft has given Active Directory administrators to help in this regard, Software Restriction Policies (SRPs), has been re-engineered in Windows 7 as AppLocker.
Windows 7 MCITP Certification Review: How to Prepare for and Pass the Windows 7 MCITP Certification Exams by Global Knowledge
August 09, 2010 - The goal of this white paper is to provide you, an IT Professional, with the knowledge and tools to be successful when taking a certification exam for one of the three available Windows 7 certifications: Windows 7 Configuring, the Enterprise Desktop Support Technician, or the Enterprise Desktop Administrator certification.
Windows Server 2008 "Starter" GPOs by Global Knowledge
December 2008 - An old Chinese proverb advises us to "preserve the old, but know the new." Microsoft's old template concept has been preserved in the Windows Server 2008 operating system, in the form of what Microsoft calls the starter GPO (Group Policy Object).
Windows Server 2008 Backup Tool - A Review of Its Features by Global Knowledge
October 2008 - This white paper presents some of the more significant pros and cons of the Server 2008 version of the backup tool that debuted in Windows Vista.
WPA2 Security: Choosing the Right WLAN Authentication Method for Homes and Enterprises by Global Knowledge
October 2008 - This paper will explore the authentication methods available with WPA2 (Wi-Fi Protected Access 2) and identify several important best practices to consider when deploying a wireless network at home or in the enterprise.
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