August 2004 - (Free Research) While delighting customers is of the highest priority for customer service-driven businesses, it's not the only one: in order to satisfy customers, management must also satisfy the individuals responsible for serving those customers.
April 2008 - (Free Research) This white paper outlines the benefits of using Vmware virtualization products with the CLARiiON storage system and how to combine features to complement one another.
The experience we’ve gained working alongside many of Europe’s leading names in the construction and engineering industries tells us that each industry sector is subject to its own unique requirements.
March 2008 - (Free Research) This paper examines how the next generation of Enterprise Resource Planning (ERP) solutions have allowed globally extended manufacturers to optimize performance while reducing costs.
June 2008 - (Free Research) For improving energy efficiency in the data center is the development of reliable metrics for comparison of energy-efficiency performance.
Increase your margins by controlling your costs and turn your strategy into reality. Our supply chain management software will enable you to master the three key disciplines of cost, availability and quality.
Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures.
April 2008 - (Free Research) This white paper gives an outline of an emerging cost-effective disk-based backup solution. Read it to learn all about this solution -- its capabilities, benefits, and how it satisfies the 7 requirements of cost-effective disk-based backup.
July 2008 - (Free Research) This white paper presents vital information about the regulatory requirements that enterprises must satisfy and how digital data protection helps enterprises satisfy these requirements.
July 2008 - (Free Research) This white paper helps us to understand how to satisfy regulatory data audit and documentation requirements, minimize IT project risk, and reduce the cost of producing timely and trusted data for GRC.
The Financial Edge gives you all the information you need to make the best financial decisions for today and tomorrow. Think of it as insurance for your organization’s future.
GoToAssist is consistently chosen by customers due to a faster time to connect with end users, faster time to resolve support incidents and overall ease of use.
The IRMS system begins with the classic WMS foundation and expands to deliver flexibility and adaptability to commercial and government organizations, whatever the need.
Parature eTicket enables your customers to submit support tickets through your customer service or help desk websites, and enables your support team to track, route and manage customer tickets. As a result, your customer support team will provide efficient, superior customer service, resulting in satisfied and loyal customers.
August 2008 - (Free Research) SAP’s product line includes a business intelligence product, users found the product to be quite useful in a number of analytical roles and well suited for the construction of complex data warehouses.
September 2007 - (Free Research) The market for Application Delivery Controllers is very competitive, with nearly every vendor claiming a performance advantage in one scenario or another. Unfortunately, the claims from each vendor rest on differing definitions of performance criteria. This document details the results of comprehensive performance testing of F5, Cisco, and Citrix.
Aldon Community Manager is a Web-based requirements and incident management solution. Aldon Community Manager monitors change requests, manages approvals, associates requirements and projects, and provides workflow templates and essential infrastructure.
June 2008 - (Free Research) This white paper will help you to understand how to reduce the cost of producing timely and trusted data for Governance, Risk and Compliance while improving business efficiency.
A Customer Information Quality Assessment (C-IQA) provides a systematic review of your customer data, reporting on key information quality metrics to help you understand how effectively you are able to manage your customers.
June 2008 - (Free Research) This white paper discusses the advantages of using the Vericept product suite to satisfy the more critical Payment Card Industry (PCI) requirements.
April 2008 - (Free Research) This white paper highlights a cost-effective disk-based backup solution. Read this white paper to learn all about this solution, from its capabilities, benefits and discover how it satisfies the 7 requirements of cost-effective disk-based backup.
Datanomic's Customer Data Migration solutions are designed for customers and partners to minimize the risk of their data migration projects failing or overrunning due to data issues.
