August 2008 - (Free Research) Learn how IT can help deliver critical business information for Marketing resulting in less guesswork, greater customer value, and greater return on investment.
March 2008 - (Free Research) Take a look at how organizations are taking strides to align business strategy with actual initiatives, projects, and daily activities - in short, to close the gap between strategy and execution.
June 2008 - (Free Research) In this first of a two-part white paper, we present an overview of the state of sales today, supported by metrics from our 2007 Sales Performance Optimization survey.
August 2008 - (Free Research) This white paper details the critical roles IT plays in providing Operations with timely information in areas such as quality management, supply chain, and cost control.
A Customer Information Quality Assessment (C-IQA) provides a systematic review of your customer data, reporting on key information quality metrics to help you understand how effectively you are able to manage your customers.
June 2008 - (Free Research) This report defines dashboards and scorecards and describes them in the context of BI and performance management disciplines.
August 2008 - (Free Research) Aberdeen research finds that the top 5 pressures for improving S&OP processes are rising customer order fill rate expectations, better return on net assets, shrinking profit margins, customer retention pressures and extended lead-times.
Expert Executive Office gives you a complete view of all your business operations and information, and provides the tools to use that information to make the right decisions, set strategy, measure the results and increase accountability.
June 2008 - (Free Research) PayerView is designed to look at payers' performance based on a number of metrics. Combined, the metrics provide an overall ranking aimed at quantifying the "ease of doing business with the payer."
July 2008 - (Free Research) The need for more compute power and network storage shows no sign of stopping anytime soon, and data centers are already low on power. While energy-efficient technologies exist, they are not a panacea. Technology must be combined with...
July 2008 - (Free Research) Real-time CCPM solutions give contact center management an objective and quantifiable method for identifying, capturing and communicating customer or operational issues quickly enough to prevent them from causing more damage.
April 2008 - (Free Research) The Akamai Electronic Software Delivery solution enables software vendors to drastically improve their download completion rates by offering superior user download experience through increased speed, reliability, visibility and control.
June 2008 - (Free Research) Deepak reviews the critical steps operators need to make to cut operating costs, which fuel over 50% of service provider budgets, he looks at transformation opportunities from a financial point of view reviewing industry benchmarks.
June 2008 - (Free Research) For improving energy efficiency in the data center is the development of reliable metrics for comparison of energy-efficiency performance.
August 2008 - (Free Research) The Multisourcing approach allows clients to pick and choose between Service Providers and select the “right” sources for IT services in order to obtain the best business outcomes.
WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support every level of the global organization – executive, analytical, & operational – and make data available, accessible, and meaningful to every person or application that needs it.
February 2008 - (Free Research) The Project Performance Scorecard is a tool that can be used to communicate the status and monitor the progress of an organization's top business and IT projects.
June 2008 - (Free Research) This paper explores the leading business intelligence (BI) applications across industry verticals. It is useful for business users just learning about BI applications, as well as for project managers and report developers looking for best practices.
February 2008 - (Free Research) This whitepaper discusses the standards for measurement of data center efficiency. It explains some of the metrics that have been used to describe the efficiency of data center physical infrastructure and suggests which metric is the most effective.
