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Commvault Galaxy, EMC Retrospect Best of the Backup Apps
by Storage Magazine

Based on user comments from this year's Diogenes Labs--Storage magazine Quality Awards survey for backup software, most backup software vendors should expect an earful of complaints the next time they visit their customers. The following was typical: "The way they manage and update software licenses on their Web site is a complete joke. Whomever [sic] created that process should be fired after they spend a couple of months on the help line." Other comments weren't so polite.

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