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3 Tips for Managing Customer Relationships
by Cisco Systems, Inc.

Every experienced business owner knows that customer relationships make or break a business. That much is simple.

The hard part is creating, enhancing and sustaining those relationships as your business grows. How can you successfully manage relationships when your customer database grows from 100 to 10,000? What happens to the personal touch when you suffer high staff turnover? How can you ensure concierge-level service for your very best customers?

There are no pat answers, but h...
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