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Communications Management in Integrated Tax: How Integration Tax Management Systems Can Benefit from Effective Taxpayer Communication Strategies
by Pitney Bowes Group 1 Software

ITM brings together all State revenue collection processes, including those performed by the Federal Government, and collections on behalf of municipalities. ITM provides a complete view of the tax obligation and payments of a corporate or individual taxpayer.

Multi-channel, mass customizable communication is an important part of ITM. It improves DOR staff productivity, and provides convenience and facilitated awareness to the taxpayer. A proper communications management system eliminates...
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