Customer Information Management/ Customer Databases Software, Hardware, Services and Research Papers

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Customizable Customer Relationship Management (CRM) Suite for Enterprises
by: CDC Software - Pivotal CRM.

New Application Security Regulations: Building Compliance In

by Ounce Labs

January 2008 - (Free Research) Ounce Labs is one of the leading source code analysis vendors to provide PCI-specific capabilities. Our solution provides your executives, analysts, developers and auditors with the answers they need to manage risk within your system.

(WHITE PAPER)

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Virtualization Performance: Rapid Virtualization Indexing (RVI)

by Hewlett-Packard Company

September 2008 - (Free Research) This white paper explains AMD Virtualization™ (AMD-V) technology with Rapid Virtualization Indexing, which provides a balanced approach to improve virtualization efficiency.

(WHITE PAPER)

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Case Study - How Tektronix implemented a global database archiving strategy among ever changing business conditions

by Hewlett-Packard Company

September 2008 - (Free Research) Learn how one company has implemented their global archiving strategy and met statutory and legal reporting requirements.

(WEBCAST)

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Data Quality - The Foundation of Operational Effectiveness

by Pitney Bowes Group 1 Software

April 2008 - (Free Research) Operational and analytical business processes rely on a solid, high-quality data foundation, but companies often neglect data quality until a major problem occurs that could've been avoided. Learn about the benefits and importance of da...

(WHITE PAPER)

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Case Study: Insurance Company Secures Customer Data and Receives 97% Customer Satisfaction Rating

by Cisco Systems, Inc

September 2008 - (Free Research) This podcast explains about how SBLI USA is using various technologies to secure its customer information, as security is crucial for SBLI USA they are using firewalls, VPN and other security measure.

(PODCAST)

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The Best Database Marketing Discoveries for B2B Companies

by Extraprise Group, Inc.

August 2008 - (Free Research) This white paper introduces client snapshots which illustrates how implementing specific B2B database marketing tactics improved the results and effectiveness of each company’s overall marketing spend.

(WHITE PAPER)

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The CMO Survival Guide: Four Steps to Marketing Optimization

by Extraprise Group, Inc.

August 2008 - (Free Research) This report offers a four step approach that can help arm CMO’s with the tools necessary to learn from prior practices, prove ROI, embrace accountability, and create and implement programs necessary.

(WHITE PAPER)

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Why B2C Database Marketing Firms Don't Understand B2B Companies

by Extraprise Group, Inc.

August 2008 - (Free Research) This whitepaper explains why B2C-oriented database marketing firms lack an understanding of how the data they manage and discover are really used. It also addresses how B2B marketers need a complex process to make their efforts more productive.

(WHITE PAPER)

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Marketing Transformation- How to Lead the Revolution

by Extraprise Group, Inc.

August 2008 - (Free Research) This Report begins by considering the pressures, internal and external, that are driving the transformation of marketing and its impact on global business.

(WHITE PAPER)

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Extraprise CRM Support Survey Report

by Extraprise Group, Inc.

August 2008 - (Free Research) This white paper summarizes the results of the survey that was conducted at the Oracle Applications User Group’s COLLABORATE 08 conference in April 2008.

(WHITE PAPER)

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B2B Database Marketing Trends and Best Practices

by Extraprise Group, Inc.

August 2008 - (Free Research) This article reviews specific client examples of best practice application of database marketing in B2B environments.

(WHITE PAPER)

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Achieved Closed-Loop B2B Marketing

by Extraprise Group, Inc.

August 2008 - (Free Research) Database marketing’s time is now, and as companies realize its importance the number of constituents will grow, meaning the database should be at the forefront of all new initiatives.

(WHITE PAPER)

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Delivering the Power of Choice with Microsoft Dynamics CRM

by Accela Communications

September 2008 - (Free Research) The mindset for acquiring CRM solutions is no longer about simply adding technology but rather about buying solutions that fit into your existing business environment and that your people will actually use.

(WEBCAST)

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IBM Cognos Pricing Makes More Projects Possible

by Cognos, an IBM Company

October 2008 - (Free Research) IBM Cognos has a flexible and tiered pricing grid that enables companies to cost effectively deliver BI and PM benefits to more users, and more types of users.

(WHITE PAPER)

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Case Study: Leading Gaming and Entertainment Company Increases Customer Loyalty with Equifax Database Solutions

by Equifax.

March 2008 - (Free Research) Read this white paper to explore a case study detailing how to increase customer loyalty and drive repeat visits to vendor locations. Explore a database that offers a single customer view, facilitating convenient, relevant offers to consumers.

(CASE STUDY)

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Leveraging BPM for a Greener and Efficient Enterprise

by Cognizant Technology Solutions.

September 2008 - (Free Research) This Webcast looks at business process management (BPM) in action, in a paperless office scenario. It proposes a holistic approach to measure and assess the waste footprint of an organization's paper based processes.

(WEBCAST)

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Productivity 101: Four Things You Need to Know

by Cisco Systems, Inc

August 2008 - (Free Research) Faster, smarter, more adaptable - these are the hallmarks of highly successful companies. Maximizing productivity is the key to their success. Read this paper to learn what you need to know to be more productive.

(WHITE PAPER)

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Protect Your Customer Data for Peace of Mind

by Cisco Systems, Inc

February 2008 - (Free Research) When dealing with something as invaluable as customer data, think about creating a unified strategy that incorporates the network, people, and tools. Read this paper for advice on how to protect your customers data for piece of mind.

(WHITE PAPER)

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TietoEnator Accelerates Development and Improves Software Quality with Telelogic Synergy and Change

by Telelogic, An IBM Company

September 2008 - (Free Research) In this case study, TietoEnator was seeking to build a digital business operation in which all major products and services are produced, distributed and consumed via data networks. Learn how Telelogic Synergy provided their solution.

(CASE STUDY)

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Three Tips for Protecting Your Customers' Data

by Cisco Systems, Inc

February 2008 - (Free Research) This document explains the three tips for protecting your customers' data.

(WHITE PAPER)

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Cisco Unified Communications Demo: Managing Customer Relationships

by Cisco Systems, Inc

February 2008 - (Free Research) This is an educational flash demo for customers and prospects on Unified Communications - the benefits of a Cisco solution.

(DEMO)

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Cisco Growing with Technology Awards 2007

by Cisco Systems, Inc

February 2008 - (Free Research) Cisco Growing with Technology Awards Program recognizes the creative ways organizations use technology to improve the way they do business or serve their communities.

(WHITE PAPER)

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3 Tips for Managing Customer Relationships

by Cisco Systems, Inc

February 2008 - (Free Research) Every experienced business owner knows that customer relationships make or break a business, that much is simple.

(WHITE PAPER)

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Best Practices for Delivering Interactive, Intelligent Documents

by Exstream Software.

April 2008 - (Free Research) This paper will reveal new ideas and tactics for raising the impact of online and offline documents and detail three best practices for delivering interactive, intelligent documents at the point of sale. This document is a must read for senior deci…

(WHITE PAPER)

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TechNet Webcast: Virtualization of Production Workloads Including Active Directory, SQL Server, and Others (Level 200)

by Microsoft

October 2008 - (Free Research) This session presents the Contoso path to SQL Server consolidation and describes the possible solutions that can be deployed.

(WEBCAST)

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