Sales Management Software, Hardware, Services and Research Papers

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Product Management - Multi-Product Paralysis: 3 Early Warning Signs

by ZIGZAG Marketing, Inc.

July 2008 - (Free Research) As the high technology market continues its torrid pace of consolidation, many companies struggle to manage the mishmash of products, processes, cultures, geographies and priorities, leading to multi-product paralysis.

(WHITE PAPER)

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Product Demos - Demonstrating a Solution Vs. a Bunch of Products

by ZIGZAG Marketing, Inc.

July 2008 - (Free Research) In many cases, the product silos that exist internally become transparent to your buyers during the sales cycle, creating the perception you’ve got a bunch of fragmented products instead of integrated solutions.

(WHITE PAPER)

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Product Demos - Problem Discovery & Product Objections

by ZIGZAG Marketing, Inc.

July 2008 - (Free Research) When demonstrating products, the single biggest factor to overcoming sales objections is to understand early in the sales cycle the connection between your value proposition and the pain points at the executive levels of the prospect's organization.

(WHITE PAPER)

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Product Management & the Functional Designer: 3 Reasons It’s a “Must-Have” for Successful Products

by ZIGZAG Marketing, Inc.

July 2008 - (Free Research) Functional designers are process and workflow experts, acting as user surrogates to your organization, they form the glue between product management and engineering, translating market needs and business problems.

(WHITE PAPER)

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Product Management - Agile or Waterfall Development: 5 Common Sense Rules to Get the Best of Both

by ZIGZAG Marketing, Inc.

July 2008 - (Free Research) Agile versus waterfall development isn’t really about the product development methodology, it’s about delivering top quality products in a reasonable time that solve high impact problems for a broad market.

(WHITE PAPER)

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Product Management - Big Fish, Small Pond or Small Fish, Big Pond

by ZIGZAG Marketing, Inc.

July 2008 - (Free Research) Many companies try to be everything to everyone and this mentality inhibits their growth. Learn how to always be a big fish in the pond by redefining the size of your pond as you grow.

(WHITE PAPER)

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Dynamic Content in Action: DiscountBeautyCenter.com Case Study

by Listrak.

January 2008 - (Free Research) Listrak's marketing and professional services departments teamed up to help DiscountBeautyCenter.com, an online supplier of brand name cosmetics, fragrances, and professional beauty supplies.

(WHITE PAPER)

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Meeting Tomorrow's Internet Performance Requirements

by Keynote Systems

February 2008 - (Free Research) This white paper discusses how the customer experience can be improved through Service Level Management (SLM). Discover the steps necessary for better defining the processes, IT roles and organizational structures needed to create essential standards.

(WHITE PAPER)

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Dynamic Content Strategy Guide: Five Essential Email Campaigns

by Listrak.

January 2008 - (Free Research) Dynamic content allows you to get to know your customers and subscribers on an intimate level, strengthening your relationships and increasing brand loyalty.

(WHITE PAPER)

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A Disruptive Force in the Analytics Industry – LMG Service Sets a New Benchmark for Retail Analytics thanks to Kognitio

by Kognitio

July 2008 - (Free Research) In this case study Loyalty Management Group (LMG), tried to find a way to offer retailers and suppliers the ability to analyze full Electronic Point of Sale (EPOS) data volumes to help them gain insight, intelligence and statistical confidence.

(CASE STUDY)

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How the Winners Work: Three Workstyles of the Most Successful Salespeople

by Landslide Technologies, Inc.

June 2008 - (Free Research) In this webinar, Michael Green, Chairman of Landslide, Michael Bosworth, Founder of Customer Centric Selling, and Dr. Tom Sant, founder of The Sant Corporation and author of Giants and Sales, will discuss the three most important dimensions to professional selling.

(WEBCAST)

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AETHON Chooses Landslide Technologies over SFA/CRM

by Landslide Technologies, Inc.

June 2008 - (Free Research) With Landslide Technologies, Aethon's selling process was formally defined within days and made clearly visible for every new hire to follow without requiring intensive training or repeated instructions.

(CASE STUDY)

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Sales Performance Optimization - Success in Action Case Study: TeleTracking Technologies

by Landslide Technologies, Inc.

June 2008 - (Free Research) TeleTracking Technologies, world leader in patient flow automation, delivers groundbreaking technology and flow redesign which reduces hospital overcrowding.

(CASE STUDY)

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The Growing Importance of Email Archiving

by Arrow ECS Midmarket Group

June 2008 - (Free Research) Get details on the dynamics at play around email archiving: SEC regulations, backup considerations and best practices for retention. Finally, find out which hardware and software products do a good job at email archiving.

(WEBCAST)

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Sales Order Management Software for .Net2.0

by SLINGSHOT.

Provide superior service by addressing your customers’ individual needs. Automate manual processes using electronic workflows and integrate your on-line transactions between customers and suppliers.

(SOFTWARE PRODUCT)

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Bowen & Groves Wins ContactCenterWorld.com 2008 Members’ Choice Award

by Bowen & Groves

July 2008 - (Free Research) Bowen & Groves is setting the standard in Enterprise Resource Planning software for the small to medium manufacturer. They were voted Best in Class Winner for “Best After Sales Support in the AMERICAS & the EMEA Region” in 2008.

(WHITE PAPER)

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Automated Sales Order Processing for Order-to-Cash Performance with SAP® Solutions

by Esker Inc.

July 2008 - (Free Research) This white paper examines the challenges faced today by SAP customers who are still manually processing sales orders as well as the outcomes of automated sales order processing-including time, labor and cost savings.

(WHITE PAPER)

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Exceed Your Revenue Goals Using Advanced Analytics

by Business Objects

June 2008 - (Free Research) Attend this webcast and learn how to gain greater insight into your customers, prospects, and sales process - giving you the necessary knowledge to take immediate action to drive revenue goals.

(WEBCAST)

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Optimizing Selling and Ordering Processes for Complex Products across Multiple Sales Channels

by Access Commerce

May 2008 - (Free Research) Manitou deployed Cameleon to optimize complex selling and ordering processes for their worldwide sales channels.

(CASE STUDY)

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Improving Operations with Reports, Plans and Metrics

by Cognos Incorporated

August 2008 - (Free Research) This white paper details the critical roles IT plays in providing Operations with timely information in areas such as quality management, supply chain, and cost control.

(WHITE PAPER)

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Delivering Reports, Plans and Metrics for Better Marketing

by Cognos Incorporated

August 2008 - (Free Research) Learn how IT can help deliver critical business information for Marketing resulting in less guesswork, greater customer value, and greater return on investment.

(WHITE PAPER)

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Delivering the Reports, Plans & Metrics Sales Needs

by Cognos Incorporated

August 2008 - (Free Research) With IT, Sales can scorecard, plan, and understand more about the client, and anticipate opportunities.

(WHITE PAPER)

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Ten Key Steps to Effective Succession Planning

by Halogen Software

August 2008 - (Free Research) Read this whitepaper to learn 10 Key Steps to Effective Succession Planning. It also discusses best practices, replacement planning, talent pools, and the aging workforce.

(WHITE PAPER)

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Optimizing Today's CRM Business Processes

by TechExcel

August 2008 - (Free Research) In this paper learn how TechExcel, Inc has pioneered a new Active-Customer model. With this model every person involved in a business process is treated as a truly active player, and given the appropriate level of visibility, authority, and control.

(WHITE PAPER)

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Best Practices in Contract Management: How to Shrink Your Sales Cycle through Smart Contract Management

by SpringCM

April 2008 - (Free Research) This white paper discusses the seven best practices in contract management. It’s time for you to think about how to manage your contracts more effectively, close more deals, and get more cash. Learn how in this paper.

(WHITE PAPER)

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