Business Process Outsourcing Software, Hardware, Services and Research Papers

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The Impact of Technology on Cost in Business Process Outsourcing (BPO)
by: SAP America, Inc..

Enable Project-Centric Manufacturing with Business Software

by IFS

July 2008 - (Free Research) Project-centric manufacturing business models that involve outsourcing and short product lifecycles expose manufacturers to a number of risks they were not vulnerable to previously.

(WHITE PAPER)

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SoftBrands: YOUR AMBASSADOR TO CHINA

by SoftBrands, Inc.

March 2008 - (Free Research) Softbrands drives projects that range from single- to multi-site deployments. Explore how Softbrands can help you implement SAP applications and can provide direct sales, support services, product implementation, development and helpdesk resources.

(WHITE PAPER)

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Supply Chain Collaboration: The Key to Success in a Global Economy

by SAP America, Inc.

August 2008 - (Free Research) Learn how you can transform traditional supply chains from linear, sequential processes into adaptive supply chain networks.

(WHITE PAPER)

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Service Delivery Innovation: Creating Client Value and Enhancing Profitability

by SAP America, Inc.

August 2008 - (Free Research) Read how you can increase client value and lower costs through implementing more efficient resourcing and partnering processes and cocreating value with your clients.

(WHITE PAPER)

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Managed Services: Leveraging Market Trends to Build High Margin Services

by Zenith Infotech

June 2008 - (Free Research) With the continued evolution of the IT industry, Channel Professionals have rightly identified managed services as a way to offer timely, valuable services with attractive margins.

(WHITE PAPER)

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Overcoming Web 2.0 Challenges Through Load Testing

by Keynote Systems

July 2008 - (Free Research) Keynote LoadPro is an outsourced Web load testing service. Expert consultants test your site with real-world Internet traffic and uncover performance problems long before they impact your business.

(VIDEOCAST)

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Back Office Outsourcing and Investment Reporting - A Guide for Investment Advisors

by Advent Software, Inc

July 2008 - (Free Research) In investment reporting, customers expect detailed reports of irreproachable accuracy, delivered with no delay or excuses. This whitepaper will serve as as a guide for Investment Advisors.

(WHITE PAPER)

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2007 Asset Management Operations and Compensation Survey

by Advent Software, Inc

July 2008 - (Free Research) This 27-page Executive Summary, which presents key findings and statistical data in 30 figures, is divided into two sections: Operations & Technology and Compensation.

(WHITE PAPER)

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Growing Market Share in a Highly Competitive Financial Services Industry

by Keynote Systems

February 2008 - (Free Research) Financial services organizations strive to retain existing customers and attract new ones, many are introducing new, enhanced services over the Web. Ensure you are providing the best possible experience by focusing your SLM processes on the end user.

(WHITE PAPER)

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The Impact of Technology on Cost in Business Process Outsourcing (BPO)

by SAP America, Inc.

February 2008 - (Free Research) This white paper examines the cost structure associated with BPO and shows that an assessment needs to address several cost components that are not included in the provider’s total contract value (TCV), and are often overlooked by buyers.

(WHITE PAPER)

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Business Process Management - Enabling Innovation and Business Agility in Financial Services

by Metastorm

February 2008 - (Free Research) Institutions that have already adopted BPM - such as the Metastorm BPM® customers highlighted in this report - are reaping the rewards of early adoption in the form of greater efficiency, lower costs and increased productivity.

(WHITE PAPER)

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The Business Case for Outsourcing Software Testing to Vietnam

by Logigear Corporation.

August 2008 - (Free Research) This white paper provides a business case for considering Vietnam as an offshore outsourcing destination, and offers specific examples from the IT and software industries including a US software testing firm with a facility in Vietnam.

(WHITE PAPER)

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The Business Case for Outsourcing Software Testing to a Separate Vendor

by Logigear Corporation.

August 2008 - (Free Research) This whitepaper will explore the single-source, and the multi-source approach to application development, highlighting the advantages and disadvantages of each, and pointing out the distinct advantages that multi-sourcing has over single-sourcing.

(WHITE PAPER)

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Offshore Software Test Automation: A Strategic Approach to Cost and Speed Effectiveness

by Logigear Corporation.

August 2008 - (Free Research) This white paper presents an overview of an innovative approach to integrating global resourcing and the latest test automation tools. It also explores the software development and testing process, global resourcing and the automation of software testing.

(WHITE PAPER)

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Workscape’s Outsourced Benefits Administration Solution for Benefits Brokers & Consultants

by Workscape

June 2008 - (Free Research) Workscape's comprehensive OBA solution provides a wide range of Web-based, self-service applications and integrated services backed by 24x7 support from our U.S.-based HR Service Center.

(WHITE PAPER)

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Enterprise Analytics and Business Intelligence (BI): Understand Your Data

by TIBCO Software Inc

February 2008 - (Free Research) Business decisions are often made from data that is incomplete. Learn about a solution that will enable you to effectively organize and understand your data through interactive visualization, analysis and adaptability.

(WHITE PAPER)

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How to Succeed with Offshore Software Testing When Almost Everyone Else Fails

by TESTCo (E-mail this company)

August 2007 - (Free Research) Offshore software testing projects fail at a greater rate than most other types of offshore projects. Most of the research into this problem points to very generic reasons. This paper identifies why offshore software testing projects fail, quantifies the impact of a failure and gives a list of actions that can prevent failure from happening.

(WHITE PAPER)

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Outsourcing Systems Management

by OnForce, Inc.

July 2008 - (Free Research) This whitepaper is based on an OnForce/TechTarget webcast entitled “Outsourcing Systems Management.” The demand for outsourcing is discussed from the perspective of a business but not from a technology perspective.

(WHITE PAPER)

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Are you ready for outsourced systems management?

by OnForce, Inc.

July 2008 - (Free Research) In a Webcast presentation, Noel, Ptak & Associates Analyst Richard Ptak assesses the outsourcing of systems management services and discusses the range of issues facing service providers.

(WEBCAST)

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Taming Transactional Email: Tips to Gain Control and Determine If Outsourcing Makes Sense

by Silverpop Systems Inc.

August 2008 - (Free Research) This white paper reviews the key steps necessary to implement a transactional email marketing campaign. It also recommends methods to ease the pain of implementation while improving the results.

(WHITE PAPER)

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"Multisourcing: The New Face of Outsourcing for Today' s Business World"

by Dimension Data.

August 2008 - (Free Research) The Multisourcing approach allows clients to pick and choose between Service Providers and select the “right” sources for IT services in order to obtain the best business outcomes.

(WHITE PAPER)

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"Meeting the Challenge of Supplier Relations in a Multisourced Environment"

by Dimension Data.

August 2008 - (Free Research) The growing trend towards Multisourcing as the IT sourcing strategy of choice brings with it a unique set of challenges for clients and service providers alike.

(WHITE PAPER)

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The Coming Carrier Network Infrastructure - A Very Different Landscape New Partnerships, New Business Models for Tomorrow's Telcos

by Alcatel Lucent

May 2008 - (Free Research) To compete in this new environment, operators are rethinking their business models and are turning to outsourcing arrangements as a way to enhance their competitive positioning. Ownership of the network infrastructure is increasingly being viewed a…

(WHITE PAPER)

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Seven IT Strategies to Help Survive the Downturn

by CompuCom Systems Inc.

August 2008 - (Free Research) The U.S economy is slowing and, whether it turns into a deep recession or continues to be a mild downturn, the predictions of tougher times ahead have CIOs and company executives developing a wide range of contingency plans.

(WHITE PAPER)

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Gaining Greater Performance and Flexibility from Next Generation IT Outsourcing

by CompuCom Systems Inc.

June 2008 - (Free Research) This paper explains about how to gain greater performance from your IT service provider and benefit from emerging trends that are becoming a part of next generation IT outsourcing.

(WHITE PAPER)

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